First Contact - Charting Inner Space
By David Hingsburger

This unique book is written especially for those who work directly with individuals who have significant developmental disabilities. The book begins by challenging the reader to reflect on how they "see" a person with a significant disability. Moving past pity and on to personhood, First Contact suggests that the most important aspect of serving those with significant disabilities is to actively "meet" the person behind the disability. First Contact gives the reader ideas and suggestions for establishing contact, rapport, and relationship with individuals within their care.

The 5 steps to First Contact when working with a person with a significant disability are:

  1. Play: re-developing the spark for your work and life. Play with sound, tone, scent, taste, texture..; read books on creativity and creative thought, share ideas. Approach work, and life, like it's a science project. Keep data - share discoveries - shout "Eureka" when you discover something new. It's fun.
  2. Watch: keep your eyes open and your mind engaged. Sometimes the reaction you get will be so minuscule that it could pass unnoticed. Establish a baseline and check your observations with others.
  3. Respect all kinds of communication: People communicate in all sorts of way. Become an expert in the language that the individual uses. Respect their language as real. They may have twenty two ways of saying "no". Learn them. Document them. Record them in a communication dictionary.
  4. Employ Empathy . . . Real Empathy: Empathy means making yourself sensitive to who they are and how they feel. As a professional, you need to be able to use empathy - but as a tool. Empathy should allow you to get a firm grasp on where to go and what to do. It is what allows the individual to become a true Self Advocate.
  5. Acknowledge Contact: when contact happens, acknowledge the specialness of the event. Allow yourself to feel first awe, then honour and then finally validation. Make sure that when contact happens, you say "Hello, glad to meet you" in whatever way is necessary.

First Contact is an honest discussion of both humanity and uniqueness. This book suggests that those with significant disabilities can be active "self-advocates" for change in their lives. It further suggests that working with people with significant developmental disabilities is a joyful process of discovery, of diversity, of divinity.

A great resource for all frontline support workers but especially for those supporting individuals with significant developmental disabilities. Easy to read, empowering for both the individual and the person providing the support.

Available from:

Diverse City Press Inc.
P.O. Box 738
Magog, Quebec
J1X 5C6
Telephone/Fax: (877) 246-5226
Web site: www.diverse-city.com

Description of Resource: 36 pages, soft cover

Approximate Cost: $5.00 each; $2.50 per copy for bulk orders of over 10 copies (Canadian)